WhatsApp AI Assistant
WhatsApp Cloud API
A 24/7 assistant that answers, qualifies, quotes and books — inside WhatsApp.
An AI agent connected to the WhatsApp Cloud API through n8n. It understands intent, reads your catalogue or knowledge base, keeps conversation memory per contact, and hands over to a human the moment confidence drops.
01
Message in
Webhook receives the message, media or button reply and resolves the contact.
02
Understand
The agent classifies intent, loads conversation memory and grounds itself in your knowledge base.
03
Act
Tools run: catalogue lookup, price quote, availability check, CRM write, payment link.
04
Reply & escalate
A brand-voice reply goes out in seconds; low confidence routes to a human with full transcript.
Outcomes
- First response in under 5 seconds, any hour
- Orders captured and paid without a human touch
- Every conversation logged and searchable
Stack
- WhatsApp Cloud API
- n8n
- Gemini / OpenAI
- Postgres memory
- Webhooks